![]() ![]() Both files must be transferred to the “servicepacks_to_install” directory below the installation directory before you can start the installation. In the AEB service portal, the kernel update is available for download in addition to the current service pack for your AEB Engine. Manual download of the kernel update via the AEB service portal: If the server on which the AEB Engine is installed does not have access to the internet, you have to perform the download from the AEB service portal from a computer with internet access.All you need to do is confirm the dialog. The URL has already been preset in the following dialog. An additional button for uploading the kernel update will be available underneath the button for uploading/deleting the product service pack. Manual download of the kernel update via the interface: If a service pack is downloaded via the user interface and a kernel update is required, the application informs you that there is a problem with the service pack and that a kernel update is required.Automatic download by “server update” batch: If there is an active batch of the “server update” batch type for downloading service packs and a service pack requires the kernel update, the necessary installation file will be downloaded automatically.You can download the update file as follows: This helps you get back up and running quickly in case any errors or problems occur. Before installing the kernel update create a backup of the AEB Engine’s installation directory and the database.In case errors or problems occur, choose an installation time that is within the service & support hours of AEB Support.If you need to update different products, several kernel updates are required. Kernel updates are always intended for one product.For multi-node systems, all nodes must be updated at the same time (as for service packs). ![]() You will need a 64-bit Windows operating system with a 64-bit AEB Engine.You will need more space on the installation drive (minimum 3 GB).You will need more time for the installation (30 minutes extra). ![]() Note the following points regarding the installation of a kernel update: Preparing the kernel update To be considered before installation Learn more about this and get information on how to perform the kernel update in this article: ![]() Before updating to the new version, there are a few things to consider and prepare. ![]()
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